Return & Refund Policy

At A-Way Store, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a simple return and exchange process within 10 days of receiving your order.

Return & Exchange Policy

1. Eligibility:

   • Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
   • Sale or clearance items are not eligible for return or exchange.

2. Return Process:

   • Contact our customer support team within 5 days of receiving your order to initiate a return or exchange.
   • Provide your order number and reason for the return.
   • Ship the product back to us at your own cost.

3. Refunds:

   • Refunds will only be issued for items that meet the eligibility criteria.
   • Refunds will be processed within 7-10 business days after receiving the returned item.

4. Exchanges:

   • If you wish to exchange an item, the replacement item will be shipped once we receive the returned product and confirm its eligibility.

5. Non-Returnable Items:

   • Personal care items, customized products, or perishable goods cannot be returned or exchanged.

For any queries, feel free to contact our customer support team at awaystore35@gmail.com. We are here to assist you!

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